About Silver4
More than a haircut.
Our story
Tired of the usual salon visit?
- It takes too long to finish.
- You dislike sitting down with nothing to do.
- The stylist doesn’t wash your hair properly.
Not at Silver4.
Our Japanese hair-washing unit combines washing, massage and chromatherapy in one service — chromatherapy is known to calm blood pressure and brighten skin.
We’re also a certified Kérastase salon, one of the highest standards in hair care.
Our team
Team members
Guest information
Policies
Satisfaction guarantee
The team at Silver4 Salon prides itself on providing you with an exceptional service and experience. All designers are licensed professionals and are committed to continuing education. We strive for 100% customer satisfaction and do not issue refunds.
Please notify us within 72 hours if you are dissatisfied with our services. Redo appointments will usually be accommodated within 7 days. If the client schedules beyond this time, or chooses to reschedule, the appointment is no longer considered a redo and charges will apply.
Certain services at Silver4 Salon will not be guaranteed without the purchase of at-home maintenance products bought directly from us. All discounted services are final sale — we do not offer a redo or refund on discounted services. Please inspect your result before leaving the salon.
Cancellation policy
To ensure we can provide the best customer service possible to our clients, we require 48 hours’ notice of cancellation of any appointment, so our designers have the opportunity to schedule another client for that time. If 48 hours’ notice of cancellation is not given, up to a maximum of 100% of the charge of the service booked will be charged to your credit card.
Deposit policy
A service that requires 3+ hours of scheduled time will be asked to place a 25% deposit at the time of booking to secure your appointment. This deposit will be non-refundable if the appointment is not cancelled within our 24-hour cancellation policy.
Health & safety
Silver4 Salon is committed to protecting you and your family. Stations are cleaned thoroughly with disinfectant before every service, tools are disinfected between clients, and hand sanitiser is available to every guest on arrival.
If you have flu-like symptoms, please let us know at booking time — even if they are mild — and we will reschedule you at no cost.
Our full 2020 COVID-19 safety plan is retained on file and available on request.